Payment on the website is by credit or debit card. We accept Visa, MasterCard, Maestro, Maestro International, Visa Electron, Dinners, and JCB. If you prefer to pay by cheque or bank transfer, please email us ( and we will make special arrangements.

We charge customers' credit/debit cards at the time the order is placed. Our website does not allow you to order products which are out of stock which means that you should only ever be paying for products which can be shipped immediately. Occasionally, however, the stock position shown on the website may be inaccurate and we might be unable to send a product shown as 'in stock' and for which you have paid. If this happens, we will contact you to ask whether you would prefer to cancel the order and receive a refund or wait until stock becomes available.

Customer credit and debit cards are charged by Huez* in pounds sterling. Where prices are displayed in other currencies, these prices are indicative only and may not reflect the live exchange rate at the time. Accordingly, international customers may find that the amount shown on their credit/debit card statement is not the same as the amount which was indicated on our website - for the simple reason that currency rates have moved. This is not something within our control.

Ownership of goods remains with Huez* until full payment is received by Huez* from the customer.

If the goods ordered by you are subject to a tax, duty or other charge when the package reaches its destination, responsibility for paying those charges is yours, not Huez*'s. Huez* has no way of knowing what customs and import charges may be in force at any time in any country, and makes no allowance in its pricing policy for such charges. For the purposes of customs and other importation charges, therefore, you assume the role of importer of the goods. Huez* cannot be liable to you for any delay or failure of the goods to reach their delivery address because of the detention of a package by customs or other authorities.