Some countries charge special taxes on imported goods. This may apply to goods which we ship to you, and if it does, you'll have to pay the charges before the courier will hand over the parcel.
If your country taxes imports, your local tax office may charge you duty. Most of our parcels fall below the threshold for customs duty but if you are in doubt, it is worth checking the position locally, as Huez* can not pay your import taxes.
I’m afraid we are unable to offer advice on your country’s import laws and rates. When we send packages outside the UK, we are obliged to state what the goods are and their sale value. We can only put the true figure on.
If you reject a parcel because you don’t want to pay the import duties, it will be returned to us. In those circumstances, we will politely ask you to meet the cost of resending.
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